A child can only be released in the care of either a parent, a guardian, or a responsible person. This will only include persons nominated as Emergency Contacts, persons nominated as Authorised to Collect on the enrolment, or persons nominated to collect the child on specific occasions.


Everlearn can only permit a person to collect your child if we have written permission from you. This permission can come in the form of an email from your registered email address. And must include:

  • The name of the person collecting
  • Their mobile number
  • The period of time that they will be permitted to collect your child

The first time that a new person collects your child they will be required to supply photo ID that will be copied and kept on file.
The person collecting the child must be over the age of 18 years and be able to produce proof of identity. Staff have a duty of care to your child and therefore are unable to allow adults under the influence of alcohol or illegal drugs to collect your child. Another person on the Authority to Collect list will be contacted to collect your child.